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The Customer

Gulf Power, a subsidiary of NextEra Energy, Inc., is a Pensacola, Florida-based energy provider that serves over half a million customers. Its parent company, NextEra Energy, is the world’s largest utility company and the world’s largest producer of wind and solar energy. Based in the United States, NextEra is a leader in battery energy storage systems, with more than 180MW of battery energy storage systems in operation.

The Challenge

Gulf Power needed load testing and battery testing equipment but also needed technical training for their staff on the use of this equipment. This presented a logistical challenge in getting both the product and product training delivered to the customer.

The Eagle Eye University Solution

Offering an online course curriculum for its Battery 101 course, EEU was able to Eagle Eye created a customized hybrid solutions for Gulf Power. The load band and testing equipment were delivered to the Eagle Eye Milwaukee headquarters to enable the Gulf Power team to attend a 2-day custom training session on the fundamentals, use and application of the equipment purchased.

The Implementation

Eagle Eye’s training division, Eagle Eye University, designed an on-site, 2-day custom training course package which combined parts of its Battery 101, DC Power Systems 101 and Discharge Testing course material. A seasoned EEU instructor led the classroom portion of the course while an engineering technician then provided hands-on instruction in the battery lab and led demonstrations on how to perform discharge testing on the load bank. Data and analytics were next reviewed with the EEU instructor. Gulf Power attendees were finally given a question and answer session with both the course instructor and the engineering technician to ensure mastery of all course material.

The Result

Through Eagle Eye University, Gulf Power gained the practical training and knowledge necessary to perform their jobs with confidence. They will continue to partner with Eagle Eye to receive essential battery training for their employees moving forward.

“Our experience with Eagle Eye University was great from start to finish. We purchased a load bank and a hydrometer and also had a 2-day training class on our equipment. We were constantly updated by their first class Sales and Marketing Department. When we arrived, we were treated like family. The instructor, George, had a vast knowledge of the industry and was always ready to entertain questions. We were even able to spend some one on one time with a few of their techs to just have some shop talk about what we all do. All in all, Eagle Eye is the total package from start to finish. Looking forward to building our relationship with them even more in the future.”

-Joey Davis

Repair Technician,

Gulf Power Company NextEra Energy

Eagle Eye University (EEU), the education division of Eagle Eye Power Solutions, is always looking for experienced DC Power experts to join our growing roster of industry-leading instructors. With a corporate headquarters in Milwaukee, WI, the ideal candidate will have years of training or practical experience and be able to lead training sessions that operate under a pre-existing curriculum, or a curriculum brought by the individual instructor. Sessions can include both classroom and hands-on lab training. 

Trusted by Fortune 500 companies, major utility and telecom corporations, government organizations and more, EEU delivers the gold standard in DC Power education. Come join the team!

About Eagle Eye

Locally owned and operated, Eagle Eye Power Solutions is a single-source global provider of critical power solutions, education, and services across the utility, telecom, UPS/data center and other industries. Dedicated to making our employees, customers and community powerful, we are a company that lives and works by our core values. Want to play an important role in a small, growing business where every employee is respected and valued, then check out what Eagle Eye has to offer today.

Please submit your resume to contactus@eagleeyeuniversity.com

The Customer

An end-to-end renewables insights and O&M (Operations & Maintenance) services partner, NovaSource Power is now the world’s largest solar O&M provider, with over 700 dedicated service technicians serving the utility, industrial, commercial, and residential solar markets, as well as EV charging station infrastructure. It fuels smart growth and empowers the renewable world through asset owners by delivering turnkey support across the renewables project lifecycle.

The Challenge

For NovaSource, safety is top priority. With five safety experts and zero reportable incidents, training for NovaSource technicians must meet the highest standards. To ensure battery systems are carefully monitored and assessed, NovaSource needed to obtain comprehensive battery training during a global pandemic. With their ability to send technicians off-site for training prohibited by Covid travel restrictions, they turned to EEU for a virtual solution.

The Eagle Eye Solution

Offering an online course curriculum for its Battery 101 course, EEU was able to deliver the necessary training for NovaSource while meeting the stringent requirements set for its service technicians. These courses provided NovaSource with the superior training it needed, without having to attend in-person sessions.

The Implementation

Working hand-in-hand with NovaSource to develop a course progression path for its technicians, EEU delivered its Battery 101 course to trainees via a dedicated online portal. Once completed with each course, live question and answer sessions with the seasoned course instructor were scheduled to further assist with content comprehension.

The Result

To date, NovaSource has enrolled its technicians in two complete battery training sessions – Battery 101 and NERC compliance courses. Praising EEU for its informative, engaging and user-friendly format, the Q&A sessions helped elucidate any questions remaining after course completion by connecting technicians directly with a premier industry expert. Delivering the confidence for NovaSource technicians to safely and successfully perform their jobs in the field, EEU is proud to partner with NovaSource and help it remain on the cutting edge of the renewable technology industry.

“Our Team thought the training was really informative and the platform was user-friendly. We greatly appreciate the one hour spent for Q&A after to go over any notes we took and questions as it pertained to the training.”

-Cole Berman

Central Services Manager

NovaSource Power Services